Privacy Policy

Welcome to Toka Flooring’s (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://tokaflooring.co.uk/.

Last Updated: 18th March 2025

By using our website, you consent to the practices outlined in this policy.

1. Information We Collect

We collect various types of information, including:

a. Personal Information You Provide

When you submit forms on our website (e.g., via Gravity Forms), we may collect:

  • Name
  • Email address
  • Phone number
  • Any other details you provide in the form

b. Automatically Collected Information

When you visit our website, certain information is automatically collected through cookies and tracking technologies, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on our site
  • Referral source (how you found our website)

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyse website traffic, and improve functionality. You can adjust cookie settings in your browser.

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and provide customer support
  • Improve our website’s content, functionality, and user experience
  • Analyse website performance and visitor behavior using Google Analytics
  • Send marketing communications (if you have opted in)
  • Ensure website security and prevent fraud

3. Third-Party Services We Use

a. Gravity Forms

When you submit a form on our website, Gravity Forms processes the data. Your information is stored securely and is only accessible by authorised personnel.

b. Google Analytics

We use Google Analytics to track website traffic and user interactions. Google may collect data such as IP address and browsing behavior. You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.

c. Third-Party Plugins & Integrations

Our website may use third-party plugins and services that collect user data. We are not responsible for how these third parties use your information. Please refer to their respective privacy policies.

4. How We Protect Your Data

We implement security measures to protect your data, including:

  • SSL encryption to secure data transmission
  • Restricted access to collected information
  • Regular security updates and monitoring

However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

a. Managing Cookies

You can manage or disable cookies in your browser settings.

b. Opting Out of Marketing Emails

If you receive marketing emails from us, you can unsubscribe anytime via the link in the email.

c. Requesting or Deleting Your Data

You have the right to request a copy of your personal data or request its deletion. To do so, contact us at tom@tokaflooring.co.uk.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: tom@tokaflooring.co.uk

Address: Toka Flooring Limited,
Gothic House, Barker Gate,
Nottingham, Nottinghamshire,
United Kingdom, NG1 1JU.